What Are Workplace Communication Styles?
Communication style describes how we interact with one another, and it’s different for each person. While one person might prefer to be direct, another might take a more subtle approach. Some people weigh the reactions of others heavily when they communicate, while others think primarily about getting the information across and not about how others will respond.
In addition to varying from person to person, communication styles can also change depending on the interaction. For example, a person probably uses a different communication style with their spouse than they do with their colleagues.
Some factors that determine a person’s communication style include their level of confidence, tone, word choice, body language, and even volume.
In the workplace, communication style has a heavy bearing on how colleagues interact with one another and in turn, the quality of their relationships.
Why Are Workplace Communication Styles Important?
Communication is key to a functioning workplace. We need it to convey information, ensure that work is completed properly, and keep from offending one another.
The problem with communication is that it’s subjective. Saying “sure” in response to a request might seem totally unremarkable to one person, but might come off as curt and impolite to another. Knowing a person’s communication style can help you understand and anticipate their response.
In a professional setting, a person’s communication style offers clues to how they interpret and process information. It can help you parse meaning from their words and predict how they’re likely to react after receiving a piece of information–all helpful things for a manager looking to establish a productive relationship with their employees.
As a manager, understanding the various communication styles of your employees can empower you to give instructions in a way that your employee is most likely to understand, deliver feedback that helps them improve, and ensure each member works smoothly as part of the whole team.